Akara Hotel Pattaya

Overall the hotel is good but plenty of rooms for improvements do exist. Breakfast is the best part of the hotel with various choices. However, there is a room design failure. The shower room is way too large and wasted a space that could have accommodated a nice sofa with a decent small table for guests convenience. On the other hand, Akara does not provide one-time slippers for guests which is not hygienic! How come it can be called a five star hotel?! But the fact is they do have it and can give you not until you call the front desk for it!! It is really bad. Why don’t you put them in place beforehand? Further, nowadays many new hotels purchase high-tech image with all controls of the room confined into a single touch screen which is ironically inconvenient! Appropriate physical buttons existence of controlling anything inside the room is still vital.

Next to terminal 21， a very good and convenient location. The room is nice with a very good view. There are many choices provided in the Breakfast.

This hotel is absolutely wonderful and completely exceeded my expectations. The staff were all so friendly and helpful and always happy to go the extra mile. I asked the hotel if they could do anything special as I booked the trip for my boyfriend’s birthday. I was maybe expecting a slice of cake, but they upgraded our room for free and left some lovely decoration and cake on the bed. The bed was super comfy and we both slept really well. The room also gets very dark with not many switches or annoying lights keeping us awake. The shower pressure was great and they had lots of toiletries and amenities. The hotel breakfast was great with lots of choice, and the dinner at the hotel was also really tasty and reasonably priced. The location of the hotel is great with many cafes and restaurants nearby, plus it’s easy to walk to the beach. The pool is so nice to relax and unwind with a lovely view, and there is a lot of shade which is perfect when the sun is really strong. There are a few things that could be done to make the stay even better: 1. The hot breakfast items were always a bit cold, such as the bacon, eggs, potatoes and dim sum. We went at 6am when breakfast just started and it was even cold then, so it would be good to have some hot plates or heated lamps to keep it warm. 2. The shower and bathroom doors are all glass and, as far as I can tell, didn’t have a switch to make them fog up which is a little bit awkward. Make sure you’re comfortable with the person you’re with and tell each other when you’re using the toilet 😅 3. Dressing gowns are a bit small for us, would be nice if they could be bigger and comfier 4. The WiFi doesn’t stay connected and you need to keep reentering the password which is a little bit annoying 5. The room cleaning was a little bit slow. We left the room at 8am and turned the switch on asking it to be cleaned, but when we came back at 2pm it still wasn’t cleaned, even though the cleaners were just a few doors down when we left Overall, I would absolutely recommend this hotel. Thanks so much for a lovely stay!